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Project Type: THE How To Tools

How To Business Tools. My Video Blogs on the theoretical models and tools that help you clarify your business plans for growth. They are between 5 and 10 minutes long so you can get the gist in the time it takes to make a cup of tea.

Effective Leadership and Management
Business Growth Strategies
Non-Exec and Board Mentoring
Research and Evaluation Projects

If you need further help then give me a call on 07962 626604 to arrange a Skype session with me.

Meeting Purpose?

We all been to them - those really bad meetings, probably more than we would like. Before you get defensive, I’m not talking about your meetings. They are of course beyond redemption ... always! However, you do know what I mean by the ‘waste of time’ meetings that all of us have had to attend as some point in our lives. This video explores the purpose of a meeting ...

People Performance Management

Feel free to request the templates laura@thehiddenedge.co.uk. I am happy to share. Please do share your experiences with this model in the comments below.  I am building a portfolio of […]

Hertzberg’s Hygiene Factors

Hertzberg’s Hygiene Factors considers how important the working environment is to your employees satisfaction at work. The effects of poor working conditions, the tools and training to do the work […]

Vroom’s Expectancy Theory

Vroom's model suggests that a value can be attributed to each of the following descriptions. If the value for any one of the three is 0 then employees would still not be motivated, as when you multiply a number by 0 you get 0.

Thomas & Kilmann’s Conflict Resolution

Useful to understand how to deal with conflict with any of your stakeholders; your customers, your staff, your suppliers and others.  We are also going to explore how to use […]

Adair’s ACL

Action Centred Leadership – According to John Adair there are three areas of ‘need’ present in managing your business.  There are: The ability to achieve the business task, the maintenance […]

Triangulation Research Technique

Data triangulation occurs when a piece of data, a finding or a generalisation is verified by other research data.  It adds credibility to your business plans and investment opportunities.  There […]

Egan’s Shadow Side Theory

Gerard Egan identifies nine stakeholder personalities within your business  which may encourage or thwart growth. The theory is really useful to consider the internal politics before making proposals for change. […]

Maynard’s Cooperative Continuum

2015 saw the highest number of mergers and acquisitions in economic history. Whilst a merger might be good for the business, your loss of power may also be at risk. Great if this is part of your exit strategy

Ricardo’s Due Diligence

Due diligence is usually time constrained and can be frustrating when you think you have found the perfect business to buy or partner to work with.  However, it is really […]

Kaplan & Norton’s Balanced Scorecard

Creating a Balanced Scorecard has two main benefits. First is a clear communication of the businesses objectives, how they are measured and what the targets are across all areas of the business. Second is that it's an open and definitive communication tool for remuneration, including measures and incentives.

Team Performance & Accountability

This is about making sure you know how you will manage your sales force so they give you the best return on your investment. You are employing these people because you believe that by putting them in front of your target clients they will favourably influence the buying decision and give you a better chance of winning the business and possibly more of it. Clearly other factors have to be right too ...

Talent Attraction

When you are pitching to a client for business you know your ideal client don’t you?  You know what they want and you know your business offer inside out so you can match what works for them? Attracting and keeping sales talent is the same process.  

Person Specification

The person specification outlines the type of person required to be successful in role in terms of the skills, knowledge, attitudes, personal attributes, behaviours, experience and qualifications. The essential qualities are those that the candidate must possess and the desirable ones are those that will enhance a candidate’s application.

Job Descriptions

The Job description is the foundation document in the recruitment process. It is really useful to ensure you have considered all aspects of the work you are looking to delegate to your new employee. The recruitment process is costly so you need to ensure you get the right recruit for the position in your company. That means planning ...

Johnson & Scholes Cultural Web

Gerry Johnson and Kevan Scholes depicted the culture of a business using a web of six elements that affect internal behaviour. The 7th Element which they call the Paradigm sits at the centre. The Paradigm is the sum of the six elements; the imbedded assumptions about the business which are taken for granted and shared by everyone.

The Priority Matrix

A useful method of planning your use of time is with a Priority Matrix.  This depends on two criteria: Urgency; a job with a fixed deadline.  The closer the deadline […]

French & Raven’s Sources of Power

Useful for understanding how to exert influence with your stakeholders; your clients, your staff, your shareholders or even suppliers. I never had so much power until I started giving it away! This is a quote I came across in the early 90s - can’t identify who it belongs to (please SIC if you know). So let’s have a look at French and Raven’s model and what you can do with your power and how you can empower those working within your businesses.

PESTEL Analysis

Useful to consider the major external factors that affect your performance and therefore should influence your business decision making and strategies. These are factors that are outside your control split into 6 key areas for consideration: Political, Economic, Sociology, Technology, Environmental and Legal issues.

Johari’s Window

This model was designed by two psychologists Joseph Luft and Harry Ingram to illustrate the importance for sharing information and giving feedback as a way of increasing understanding and trust. Brilliant tool that has stood the test of time and great for using on any subject where there is a mental block.

Quality Excellence Model

Tom Peters, Bob Waterman first set out the 8 prerequisites for managing quality in their study In Search of Excellence. Later Peter and Austin summarise their thinking on excellence as a concern for customers, innovation, and staff with an action orientated passion for excellence.

Cranfield’s Management Style Research

Small businesses will more often fail than succeed. A study by Cranfield School of Management identified four management styles that owner/managers assume that can make or break a company's growth.

Gleicher’s Change Formula

My personal favourite model for managing change is Gleicher’s Dissatisfaction X Vision X First Steps > Resistance to Change. It’s simple and can be applied to most stakeholders. It involves the most important aspects of communicating change which are first to listen and understand, second to establish a mutual vision, third to agree the first steps (to enable some quick wins to celebrate).

Berne’s Transactional Analysis

Berne's theory of Transactional Analysis (TA) describes the state of mind (ego) that a person is in when they give or receive a message. Berne identified five patterns of behaviour that stems from those ego states. Understanding the behaviours and how to respond helps the user to become a more effective communicator. Really useful for anyone in a client facing position.

Networking Strategies

Every business is different in the route it takes to get in the hand of its customers. Most businesses consider that word of mouth is the most effective method of marketing. This model considers six potential routes to market and then a plan to meet the connectors online and off through strategic networking.

Boston Growth Matrix

Most companies have a portfolio of products or services. In some businesses it will be seen as multiple income streams. The portfolio helps to iron out peaks and troughs over a given period of time. The Boston Growth Matrix helps us to consider the contribution of each or each group to the bottom line of your business.

Porter’s Five Forces

In the first part of this video we look at a Porter's Five Forces Template to consider the market environment that we are operating in. The second part is an exercise using Lewin's Force Field analysis to assess the importance and urgency of each of the five forces.

Ansoff’s Matrix

In the first of two tools, we look at Ansoff's Matrix with post it notes to help determine your product and market growth strategies. It points out the various strategies that a business can take depending on whether it wants to market new or existing products in either new or existing markets. The second tool is the Promotional Programming Template which helps you consider a programme of message and media to get the word out to your current and target clients.

The Creativity Innovation Process

  Feel free to request the templates laura@thehiddenedge.co.uk. I am happy to share. Please do share your experiences with this model in the comments below.  I am building a portfolio […]

Succession Planning

Good succession planning isn’t just about considering your exit strategy, but beginning with your end in mind is a good place to start.  Who do you need in the business […]