We all been to them - those really bad meetings, probably more than we would like. Before you get defensive, I’m not talking about your meetings. They are of course beyond redemption ... always! However, you do know what I mean by the ‘waste of time’ meetings that all of us have had to attend as some point in our lives. This video explores the purpose of a meeting ...
Feel free to request the templates firstname.lastname@example.org. I am happy to share. Please do share your experiences with this model in the comments below. I am building a portfolio of […]
Hertzberg’s Hygiene Factors considers how important the working environment is to your employees satisfaction at work. The effects of poor working conditions, the tools and training to do the work […]
Vroom's model suggests that a value can be attributed to each of the following descriptions. If the value for any one of the three is 0 then employees would still not be motivated, as when you multiply a number by 0 you get 0.
Useful to understand how to deal with conflict with any of your stakeholders; your customers, your staff, your suppliers and others. We are also going to explore how to use […]
Action Centred Leadership – According to John Adair there are three areas of ‘need’ present in managing your business. There are: The ability to achieve the business task, the maintenance […]
Data triangulation occurs when a piece of data, a finding or a generalisation is verified by other research data. It adds credibility to your business plans and investment opportunities. There […]
Gerard Egan identifies nine stakeholder personalities within your business which may encourage or thwart growth. The theory is really useful to consider the internal politics before making proposals for change. […]
2015 saw the highest number of mergers and acquisitions in economic history. Whilst a merger might be good for the business, your loss of power may also be at risk. Great if this is part of your exit strategy
Due diligence is usually time constrained and can be frustrating when you think you have found the perfect business to buy or partner to work with. However, it is really […]
Creating a Balanced Scorecard has two main benefits. First is a clear communication of the businesses objectives, how they are measured and what the targets are across all areas of the business. Second is that it's an open and definitive communication tool for remuneration, including measures and incentives.
This is about making sure you know how you will manage your sales force so they give you the best return on your investment. You are employing these people because you believe that by putting them in front of your target clients they will favourably influence the buying decision and give you a better chance of winning the business and possibly more of it. Clearly other factors have to be right too ...
When you are pitching to a client for business you know your ideal client don’t you? You know what they want and you know your business offer inside out so you can match what works for them? Attracting and keeping sales talent is the same process.
The person specification outlines the type of person required to be successful in role in terms of the skills, knowledge, attitudes, personal attributes, behaviours, experience and qualifications. The essential qualities are those that the candidate must possess and the desirable ones are those that will enhance a candidate’s application.
The Job description is the foundation document in the recruitment process. It is really useful to ensure you have considered all aspects of the work you are looking to delegate to your new employee. The recruitment process is costly so you need to ensure you get the right recruit for the position in your company. That means planning ...
Gerry Johnson and Kevan Scholes depicted the culture of a business using a web of six elements that affect internal behaviour. The 7th Element which they call the Paradigm sits at the centre. The Paradigm is the sum of the six elements; the imbedded assumptions about the business which are taken for granted and shared by everyone.
A useful method of planning your use of time is with a Priority Matrix. This depends on two criteria: Urgency; a job with a fixed deadline. The closer the deadline […]
Useful for understanding how to exert influence with your stakeholders; your clients, your staff, your shareholders or even suppliers. I never had so much power until I started giving it away! This is a quote I came across in the early 90s - can’t identify who it belongs to (please SIC if you know). So let’s have a look at French and Raven’s model and what you can do with your power and how you can empower those working within your businesses.
Useful to consider the major external factors that affect your performance and therefore should influence your business decision making and strategies. These are factors that are outside your control split into 6 key areas for consideration: Political, Economic, Sociology, Technology, Environmental and Legal issues.
This model was designed by two psychologists Joseph Luft and Harry Ingram to illustrate the importance for sharing information and giving feedback as a way of increasing understanding and trust. Brilliant tool that has stood the test of time and great for using on any subject where there is a mental block.
Tom Peters, Bob Waterman first set out the 8 prerequisites for managing quality in their study In Search of Excellence. Later Peter and Austin summarise their thinking on excellence as a concern for customers, innovation, and staff with an action orientated passion for excellence.
Small businesses will more often fail than succeed. A study by Cranfield School of Management identified four management styles that owner/managers assume that can make or break a company's growth.
My personal favourite model for managing change is Gleicher’s Dissatisfaction X Vision X First Steps > Resistance to Change. It’s simple and can be applied to most stakeholders. It involves the most important aspects of communicating change which are first to listen and understand, second to establish a mutual vision, third to agree the first steps (to enable some quick wins to celebrate).
Berne's theory of Transactional Analysis (TA) describes the state of mind (ego) that a person is in when they give or receive a message. Berne identified five patterns of behaviour that stems from those ego states. Understanding the behaviours and how to respond helps the user to become a more effective communicator. Really useful for anyone in a client facing position.
Every business is different in the route it takes to get in the hand of its customers. Most businesses consider that word of mouth is the most effective method of marketing. This model considers six potential routes to market and then a plan to meet the connectors online and off through strategic networking.
Most companies have a portfolio of products or services. In some businesses it will be seen as multiple income streams. The portfolio helps to iron out peaks and troughs over a given period of time. The Boston Growth Matrix helps us to consider the contribution of each or each group to the bottom line of your business.
In the first part of this video we look at a Porter's Five Forces Template to consider the market environment that we are operating in. The second part is an exercise using Lewin's Force Field analysis to assess the importance and urgency of each of the five forces.
In the first of two tools, we look at Ansoff's Matrix with post it notes to help determine your product and market growth strategies. It points out the various strategies that a business can take depending on whether it wants to market new or existing products in either new or existing markets. The second tool is the Promotional Programming Template which helps you consider a programme of message and media to get the word out to your current and target clients.
Feel free to request the templates email@example.com. I am happy to share. Please do share your experiences with this model in the comments below. I am building a portfolio […]
I love this business model – simply because I have a personal story that illustrates how it works. It suggests that there is a continuum of support that you can […]
Good succession planning isn’t just about considering your exit strategy, but beginning with your end in mind is a good place to start. Who do you need in the business […]