Zero Unemployment
Zero Unemployment – now what? Businesses are finding it more and more difficult to find the right staff with the right skills and the right attitude. The economy is in […]
Total Quality
Most small businesses achieve success because they are small, agile and they wow their customers with excellent service. Delivering quality consistently is easier said than done. A small business needs to […]
Monitor, Evaluate & Report
Monitoring and evaluation should be a core element of any business. It is arguably even more crucial during turbulent times when sound decision making is vital and you may need […]
Goal Setting
Effectively designed business goals give focus and clarity to the activities for business growth. Often they fit into a hierarchy where upon operational goals will deliver tactical goals which will […]
Organisational Culture
In this context, culture is the social behaviour and norms found in your business. They are transmitted through social learning and will demonstrate the true values of your business. Choosing […]
Confident Negotiation
There is no single formula for successful negotiation. In one situation, you may need to tread carefully and make concessions. In another, you can be fast and aggressive. In particular, […]
Persuasive Marketing Messages
Your marketing message is what grabs your prospect’s attention, tells them how you can solve their problem, why they should trust you, and why they should choose to do business […]
Building the Brand
Marketing strategists agree that brand awareness in any industry gives that company an edge. Brand awareness accomplishes several objectives for companies seeking to increase sales in the marketplace. A brand […]
Managerial Mindsets
… the five minds of a manager and getting things done! Ever find yourself, as business founder, wondering why the freedom that you so wanted when you became an entrepreneur never materialised? Whilst […]
Needs Creation Selling
The purpose of your sales & marketing team should be to create a need in a prospect for your products or services even if no needs are currently apparent to […]
Strategic Drift
Strategic Drift, Flux and How to Avoid It January is usually a very positive time after the Winter break; we have set out new aims, goals and objectives, yet by […]
Marvellous Mentoring
A good mentor relationship is one where the mentor and mentee have mutual respect. They recognise the need for continual professional development and respect that insights can come from both […]
Most Effective Meetings
Most business meetings need not be the biggest waste of time they are often perceived to be. With a little time spent planning a purpose, they can be a dynamic […]
Networking Not Working?
Word of Mouth marketing and referrals are considered to be the most cost effective approach to building a business. If you have added more pounds to your waistline than you […]
Critical Success Factors
Recognise your Critical Success Factors & Spin Off KPIs Johnson, Scholes & Whittington identified that critical success factors are the product/service features that are particularly valued by a group of […]
Delighted Customers
Customer satisfaction is the baseline. In order to grow organically a business needs to excel in delighting its customer, client and/or consumer. During this session you are encouraged to push the […]
Ethics and CSR
A company has an economic responsibility: it must earn a return for its shareholders within the confines of the law. However, corporate social responsibility means that businesses have also ethical […]
Exit Strategies
Recent UK research has revealed that 45% of private owners say they would like to exit their businesses within the next 12 months. But only 25% of owners have made […]
Successful Sales Management
No matter what size your organisation, sales management is the most significant function in profit generation. Planning is essential, it requires coordinating the market research, the target audience, the optimum […]
THE Employee Engagement Review
Employee Engagement Reviews offer a great opportunity to give and get constructive feedback, and enable you to align your organisation’s objectives with those of your employees.
THE New Employee Orientation
Most employers recognise the fact that their staff are their greatest asset, and the right recruitment and induction processes are vital in ensuring that the new employee becomes effective in […]
Rigorous Recruitment
On average business spends £8,200 and it can cost up to £12,000 to recruit a Senior Manager or Director. There is also the lost opportunity costs and those in relation to getting the recruitment process wrong.
Adapting to Business Growth
When we consider Greiner’s Growth Curve we can recognise that we must adapt to changes in our business make up and relationships as the business grows. During these sessions delegates […]
Fast Track Growth Strategies
The riskiest opportunity for high growth in Ansoff’s matrix is the diversification. High risks can also bring high rewards. It is why high net worth individuals will invest in business […]
THE Essential Business Review
Without doubt you set out some key objectives for your business. Have you achieved what you wanted to achieve? Now is a good a time to review your progress, consider […]
Breathe, Plan and Practice – an advanced Toastmaster Speech
A Beep intake of Death, ops! A deep intake of Breath … Mr President, Mr Toastmaster, Fellow speakers and all you who are watching this video … I’m hazarding a guess […]
