Marvellous Mentoring (3)
1. Mentoring in the Moment A good mentor relationship is one where the mentor and mentee have mutual respect. They recognise the need for continual professional development and respect that […]
Physically Fit (3)
1. Efficiencies & Effectiveness Efficiency isn’t just about reducing costs; other business objectives, including customer service and quality, still have to be achieved in retain existing customers and revenue. It […]
Terrific Teams (3)
1. There’s Always One! There are many takes on personality traits that will help you diagnose your team make up. But should we create a well balanced team of individual […]
Profitable Pricing (3)
1. Profitable Pricing Strategies Price is the element of the marketing mix that is going to have the greatest impact on your profit. Profitable pricing of a company’s services or […]
Company Culture + (2)
1. Organisational Culture In this context, culture is the social behaviour and norms found in your business. They are transmitted through social learning and will demonstrate the true values of […]
Quality Management & Measurements (3)
1. Total Quality Management for the SME Most small businesses achieve success because they are small, agile and they wow their customers with excellent service. Delivering quality consistently is easier said […]
Double Trouble Shooting (3)
1. Trouble Shooting The temptation to think that things will be better when you turn the next corner is huge when your company is in distress. False optimism or hiding […]
Brand Building – Promotional Tactics (3)
1. Brand Building Strategies Marketing strategists agree that brand awareness in any industry gives that company an edge. Brand awareness accomplishes several objectives for companies seeking to increase sales in […]
Consistent Sales Success (3)
1. Needs Creation Selling The purpose of your sales & marketing team should be to create a need in a prospect for your products or services even if no needs […]
Coping with Competition (3)
1. Dealing with the Competition Competitors come in all shapes and sizes, but they have one thing in common — they all want to beat you to the finish line. […]
Make Meetings Matter (3)
1. Plan the Most Effective Meetings Most business meetings need not be the biggest waste of time they are often perceived to be. With a little time spent planning a […]
Is Networking not Working? (3)
1. Strategic Networking Word of Mouth marketing and referrals are considered to be the most cost effective approach to building a business. If you have added more pounds to your […]
Critical Success Factors – OKRs (3)
1. True North Whether or not your PESTEL environment changes out of all recognition (BREXIT), you may want to tweak your previously compelling company vision. Your business vision is […]
Captivate your Customers (3)
1. Customer Delight Customer satisfaction is the baseline. In order to grow organically a business needs to excel in delighting its customer, client and/or consumer. During this session you are […]
Engaging Employee Appraisals (3)
Employee Engagement Reviews offer a great opportunity to give and get constructive feedback, and enable you to align your organisation’s objectives with those of your employees.
Induction & Identifying Training Needs (3)
1. Induction – the starting point Most employers recognise the fact that their staff are their greatest asset, and the right recruitment and induction processes are vital in ensuring that […]
Rigorous Recruitment (3)
On average business spends £8,200 and it can cost up to £12,000 to recruit a Senior Manager or Director. There is also the lost opportunity costs and those in relation to getting the recruitment process wrong.
Greater Growth Strategies (3)
1. The ‘Fast’ Alternative to Organic Growth The riskiest opportunity for high growth in Ansoff’s matrix is the diversification. High risks can also bring high rewards. It is why high […]
The Annual Business Appraisal (3)
1. Review your Business Performance Without doubt you set out some key objectives for your business. Have you achieved what you wanted to achieve? Now is a good a time […]
Laura McHarrie @ The Hidden Edge 