Greiner’s model of growth lists six phases. It also illustrates what root problems are likely to occur at the end of each phase. A phase can be any length of […]
Discover the Secrets to Getting Through to Absolutely Anyone A summary of Mark Goulston’s book Just Listen by Jan Smit Co-Founder of Business Book Academy. Discover how you can apply […]
I worked for a company that measured twelve key performance indicators each month. It was an interesting time and the focus of attention on the key performances ensured a period of significant growth in sales and profitability. But generating a dirty dozen key performance indicators isn't necessarily the answer to keeping business focus. Most people can't focus on more than three at anyone time. The business as a whole may have many significant key performance indicators but each need to be in relation to specific departmental critical success factors.
Many will have come across the SWOT analysis tool. It’s simplicity also has its downside. It has been so overused that often people stop thinking beyond the strengths and weaknesses. They […]
Values, beliefs and standards are the foundations stones of your business. They inform how you behave and what you communicate internally and to those outside of your business. They help […]