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Critical Success Factors – OKRs (3)

1. True North 

Whether or not your PESTEL environment changes out of all recognition (BREXIT), you may want to tweak your previously compelling company vision.   Your business vision is an important aspect of your strategic plan that aligns the purpose of your business with the people who deliver and the people who buy.  Any visioning exercise needs to start with identifying your culture, beliefs and values because these need to inspire the business aspirations.  A vision statement allows you to think big without the debilitating concern about how you will get there. 

During this session you will:

  • Assess the 6 Steps to True North
  • Create a Vision Statement
  • Recognise your business values
  • Determine where Aristotle’s Golden Mean sits

2. Recognise your Critical Success Factors & Spin Off KPIs

Johnson, Scholes & Whittington identified that critical success factors in your business have two descriptions.  The first is the features that your clients value in your offer where you must excel and outperform the competition.  The second is the financial areas where your business must perform well if it is to succeed.  The spin off key performance indicators are useful guides to illustrate performance to all the stakeholders in your business.  When you start to plan your business  around a future desired state, your business creates an energy that drives the business towards achieving its aim.

During this session you will:

  • Recognise Johnson & Scholes six step process
  • Identify your critical success factors
  • Develop your Key Performance Indicators
  • Determine what you will benchmark

3. Embedding Measures throughout your business.

Effectively designed business objectives give focus and clarity to the activities for business growth.  Often they fit into a hierarchy where upon operational goals will deliver tactical goals which will support the strategic goals and the mission of the business.  

During this session you will:

  • Create a Kaplan & Norton’s Balanced Scorecard (video example)
  • Consider Locke’s goals setting theory
  • Align OKRs with your business objectives
  • Debate Vroom’s motivation of rewards


“We’ve worked with Laura for 3 years and the results have been fantastic. We’re more in touch with our team, have specific goals, have a defined company direction and have all our legal paperwork in order. Laura adds fantastic value and experience to our company and consider her part of the team!” Adam King

  1. Prices per session start from £500 for a tailored agenda, excluding all manuals, handouts.
  2. This can be delivered as a webinar lasting 1 hour, with audience Q&As from £200
  3. This material can also be delivered as a series of coaching sessions over a period of 5 weeks via a one hour Skype or Google hangout

Make contact for a free initial telephone consultation without obligation.

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