Skip to content

Total Quality

Most small businesses achieve success because they are small, agile and they wow their customers with excellent service. Delivering quality consistently is easier said than done. A small business needs to establish a passion for quality that ensures it becomes habitual.  This means establishing standards and measuring them, investing in capacity and capability and celebrating success. 

By the end of this seminar you will: 

  • Consider Total Quality Management as a framework for your business
  • Discuss  Risk-Based Thinking the update in ISO 9001
  • Explore how the 6 Sigma model analyses problems arising in your business
  • Determine if Quality Circles and Kaizen might support business change

Prices per session start from £500, including, manuals, handouts, and a tailored agenda.

This can be delivered as a webinar lasting 1 hour, with audience Q&As from £200

Make contact for a free initial telephone consultation without obligation.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: