1. Efficiencies & Effectiveness

Efficiency isn’t just about reducing costs; other business objectives, including customer service and quality, still have to be achieved in retain existing customers and revenue. It is important to keep an eye on costs and be aware of the real business value that may be destroyed in the process of cutting costs.

During this session we will:

• Compare business standards v objectives
• Recognise the danger of Project Creep
• Determine efficiency & effectiveness on productivity
• Explore the damage of incremental costs on pricing

2. Business Process Mapping

Process mapping has become much more prevalent and understood in the business world in recent years due to software tools that can attach metadata to activities, drivers and triggers to provide a more complete understanding of processes. Process maps can be used in every section of your business to improve efficiency and effectiveness.

During this session we will:

• Recognise Shewart’s PDSA Cycle
• Use the Effectiveness & Efficiencies matrix to map deficiencies
• Understand the language of process charts
• Map a business process

3. Business Blind Spots

There is a high temptation to hunker down whilst the economic fall out of the current political environment whistles around you like a tornado.  However, this is exactly the time to open your eyes, seek out market opportunities or uncover those blind spots that could stymie or even crush your vision for growth . Uncovering the hidden facts behind setting up and running a business may help you plug a hole.

During this session we will:

• Review the five reasons why business start ups succeed
• Define the financial blind spots
• Assess your business complacency risks
• Plot your business environment using Porter’s Five Forces

“Expert advice from Laura has helped me see things from a different perspective and helped me think out of the box. Moving forward I feel more confident in the decisions I’m making in my business and as a result of Laura’s forward thinking and through her own experiences I feel confident and reassured with the business advice that I received from her.” Amanda Burger

1. Prices per session start from £500, for a tailored agenda, excludes handouts and workbooks
2. Either session can be delivered as a webinar lasting 1 hour, with audience Q&As from £200
3. This material can also be delivered as a series of coaching sessions over a period of 5 weeks via a one hour Skype or Google hangout

Make contact for a free initial telephone consultation without obligation.

Published by TheHiddenEdge

I love words - they can say so much and say so little depending on how you use them. Come and explore them with me in this learning journal. View all posts by TheHiddenEdge