Changeability – Managing & Leading Constant Change
Develop your ability to recognise when you need to instigate a change, then how to best manage and communicate the change. When we want to effect a change, we […]
Four KPI Critical Points
According to Andy Neely there are 4 critical points that need to be considered when creating the key performance indicators in your business. Following, there is an 8 KPIs narrative […]
Terrific Teams (3)
1. There’s Always One! There are many takes on personality traits that will help you diagnose your team make up. But should we create a well balanced team of individual […]
Make Meetings Matter (3)
1. Plan the Most Effective Meetings Most business meetings need not be the biggest waste of time they are often perceived to be. With a little time spent planning a […]
Captivate your Customers (3)
1. Customer Delight Customer satisfaction is the baseline. In order to grow organically a business needs to excel in delighting its customer, client and/or consumer. During this session you are […]
Engaging Employee Appraisals (3)
Employee Engagement Reviews offer a great opportunity to give and get constructive feedback, and enable you to align your organisation’s objectives with those of your employees.
Induction & Identifying Training Needs (3)
1. Induction – the starting point Most employers recognise the fact that their staff are their greatest asset, and the right recruitment and induction processes are vital in ensuring that […]
Rigorous Recruitment (3)
On average business spends £8,200 and it can cost up to £12,000 to recruit a Senior Manager or Director. There is also the lost opportunity costs and those in relation to getting the recruitment process wrong.
Laura McHarrie @ The Hidden Edge 