There is no single formula for successful negotiation. In one situation, you may need to tread carefully and make concessions. In another, you can be fast and aggressive. In particular, a one-off deal is different from a series of deals with one customer or supplier. But there are a few golden rules experienced negotiators refer back to time and time again.
By the end of this session you will:
- Consider Thomas & Kilmann’s conflict model
- Recognise the BATNA (best alternative to a negotiated agreement)
- Plan the negotiation process including the ZOPA (zone of possible agreement)
- Debate some hard-nosed tactics
Prices per session start from £500, including manuals, handouts, and a tailored agenda.
This can be delivered as a webinar lasting 1 hour, with audience Q&As from £200
Make contact for a free initial telephone consultation without obligation.