At some point you can’t write off bad behaviour as ‘just’ personality differences. It’s about different underpinning values and beliefs.
Personal values influence all parts of your business from paying taxes and keeping the books, to hiring, firing and retaining people, to quality and service. As a business owner or manager, you are your business. All business decisions are underpinned by your values. They are what motivate you to do what it is that you do. They set the standards for your business.
Knowing and understanding the values of those who work with you, in or on your business is also important. People will always be more committed to their own values and are thus happier and more active, as values give energy, direction and meaning. And if they work in synch with your values then synergy ensues.
For some, values may change over time and what motivates them today may not be what motivates them in the future, however, some differences (and in some cases similarities) can make it difficult for some people to work together. Thomas C Ritt Jr identified eight key values that apply to working together with people in business. They are:
A desire to value beauty, make things attractive and feel free to be artistic; a desire for harmony with people, places and events; sensitivity to and perception of the nuances that contribute to creativity.
A need to find opportunities to give time, talent and money sometimes placing others’ needs above own. A wish to be helpful and without the guarantee of personal gain.
A need for personal freedom and self determination, self reliance, self confidence and a willingness to take risks.
A desire to work hard, keep score by acquiring money and possessions and have a return on one’s investment.
A wish for control, recognition, and ego satisfaction, more than financial gain; hard working and willing to be accountable.
A need for structure, rules and a niche in which to feel secure; usually exemplified by high ethical standards and working in an organised way .
A belief in a higher power and using faith to transcend reason; striving for unity with people, desiring to be of service to others and see the good in everyone.
An insatiable desire for knowledge and understanding how things work; a desire for intellectual challenges and propensity for incisive decision making.
1. Prioritise the values that underpin the ethos of your business.
2. Consider how you communicate those business values to each other and the world.
3. Ensure that others working with you in or on your business buy into or at least appreciate your values.
These are three important activities that you may not wish to share in this Blog but the more open with your communication the better people will understand you.
Try it and let me know how you get on.
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